Refunds

Refund & cancellation policy

You can cancel anytime. Your plan remains active until the end of the current billing period.

Free access: no card required to get started; upgrade when you are ready.

Monthly plan: cancel at any time; access continues through the paid period.

Refunds: we do not provide prorated refunds for partial periods.

Billing errors: if you believe a charge is incorrect, contact support within 7 days.

Data access: export your hours and reports anytime from the reports page.

Billing transparency

  • Merchant of record: Persimmon Software LLC.
  • Statement descriptor on card transactions: PERSIMMON SOFTWARE.
  • Payments are processed securely by Stripe.